Security

Enterprise-Grade Security

Your data security is our top priority. We implement industry-leading security measures to protect your communications and personal information.

End-to-End Encryption

All communications on PolySpeak are protected with military-grade encryption:

AES-256-GCM: Industry-standard encryption for all data at rest
TLS 1.3: Latest transport layer security for data in transit
End-to-End Encryption: Your messages are encrypted from sender to receiver
Perfect Forward Secrecy: Each session uses unique encryption keys
Zero-Knowledge Architecture: We cannot access your encrypted communications

Multi-Factor Authentication

Protect your account with multiple layers of authentication:

Two-Factor Authentication (2FA): Add an extra layer with TOTP authenticator apps
SMS Verification: Receive verification codes via text message
Email Verification: Confirm login attempts via email
Biometric Authentication: Use fingerprint or face recognition (where supported)
Security Keys: Support for hardware security keys (YubiKey, etc.)
Backup Codes: Secure recovery options if you lose access to 2FA

Infrastructure Security

Our infrastructure is built with security at every layer:

SOC 2 Type II Certified: Independently audited security controls
ISO 27001 Compliant: International security management standards
AWS Infrastructure: Enterprise-grade cloud hosting with 99.99% uptime
DDoS Protection: Advanced protection against distributed attacks
Regular Penetration Testing: Quarterly security assessments by third parties
24/7 Security Monitoring: Real-time threat detection and response
Automated Vulnerability Scanning: Continuous security testing
Network Segmentation: Isolated environments for enhanced security

Access Controls

We implement strict controls on who can access your data:

Principle of Least Privilege: Staff only access data necessary for their role
Role-Based Access Control (RBAC): Granular permissions system
Mandatory 2FA: All staff must use two-factor authentication
Access Logging: All data access is logged and audited
Background Checks: Thorough vetting of all employees
Regular Access Reviews: Quarterly review of all access permissions
Immediate Revocation: Access removed immediately upon termination

Backup & Disaster Recovery

Your data is protected against loss with comprehensive backup systems:

Daily Encrypted Backups: All data backed up daily with encryption
Geographic Redundancy: Data replicated across multiple regions
Point-in-Time Recovery: Restore data from any point in the last 30 days
Disaster Recovery Plan: Tested quarterly for rapid recovery
99.99% Uptime SLA: Guaranteed availability for Enterprise plans
Automated Failover: Automatic switching to backup systems

Incident Response

We have a comprehensive incident response plan:

24/7 Security Operations Center: Round-the-clock monitoring
Rapid Response Team: Dedicated team responds within 15 minutes
Automated Threat Detection: AI-powered anomaly detection
Incident Communication: Transparent notification of security incidents
Post-Incident Analysis: Detailed review and improvements after each incident
Compliance Reporting: Timely reporting to authorities as required

Compliance & Certifications

GDPR
EU Data Protection
SOC 2
Type II Certified
ISO 27001
Information Security
HIPAA
Healthcare Compliance

Responsible Disclosure

We welcome security researchers to report vulnerabilities responsibly:

Email: security@polyspeak.io

Response Time: We acknowledge reports within 24 hours

Bug Bounty: Rewards for valid security findings

Note: Please do not publicly disclose vulnerabilities before we have had a chance to address them. We commit to responding and fixing issues promptly.